FAQ
Frequently Asked Questions
What is VTest?
VTest is an adaptive English assessment that measures proficiency from beginner (Pre-A1) to advanced (C2), available for General, Academic, and School contexts.
How is the test structured?
Candidates can take one skill (Listening, Reading, Writing, or Speaking) or a full four-skills test. Duration ranges from 20 to 140 minutes, depending on level and modules.
Who uses VTest?
What results do students receive?
What results do institutions receive?
Institutions receive group reports and Excel files to analyze performance across classes or programs.
When and where can VTest be taken?
Anytime, anywhere, on a laptop, tablet, or computer with internet access. Tests can also be securely proctored online.
What equipment is required?
How often can students take VTest?
As often as needed — some schools test once a year, others use multiple sessions to track progress.
Do students need to prepare?
No special preparation is required, but free practice materials are available to help learners get familiar with the strucuture of the test.
How can I verify my scores?
How much does VTest cost?
One outstanding benefit of VTest is the price. It can vary by test version but they are all accesible and affordable. Please contact your VTest representative for a personalized quote.
How long does it take to receive VTest results?
Results are usually available immediately. In some cases, if a human review is required, they will be ready within 24–48 business hours.
What happens if I lose internet connection or power during the test?
The exam will pause automatically and can be resumed once the connection is restored.
What does “Invalid Activation Code” mean?
This message appears when the code has not been entered correctly. Double-check for typing errors. Remember, activation codes are not case-sensitive.
Why does it say “Username is taken”?
Each account must have a unique username. If the one you chose is already in use, try a different variation.
What does “This activation code has expired” mean?
It means the subscription linked to that code has ended. Please request a new code from your teacher or administrator.
Can all students use the same username?
No. Usernames must be unique for each student to ensure proper tracking of progress and results.
Can students change their password?
Yes. Students can reset or change their password directly in the platform settings.
Why can't I record my voice?
Recording works on both the web and the BurlingtonEnglish app. If you experience issues, we recommend:
- Switching to “desktop mode” on mobile devices
- Checking microphone permissions in your browser or device settings
- Ensuring a stable internet connection and minimal background noise
- Clicking the microphone only once and waiting for it to stop automatically
What if the recording stops or only captures part of my phrase?
What does “Recording not supported on this device/platform” mean?
This usually happens on mobile devices. Switch your browser to “desktop view” and confirm microphone access is enabled.
Can I use BurlingtonEnglish offline?
Although the platform offers several offline activities, an internet connection is required for real-time work. You can access BurlingtonEnglish either through the website or the mobile app.
Didn’t find a question relevant to you?
Feel free to contact us and we will be happy to answer any questions you have.